The problem
Finding local community service from a trustworthy organization is difficult. Due to this, people who are willing to dedicate their time and resources to help others cannot participate in community services.
The goal
Design and develop a mobile app that can help users find community services and get engaged to help others. All in a single place.
Design Process
User Persona
Basic Information Architecture
IA structure reflects the user’s progress from the launch of the application to the discovery of all the options and functionalities, and of course, performing some actions. At the beginning, we need to define the high-level flows. Mapping the IA (Information Architecture) helped us to plan where to put each piece of the puzzle.
Style Guide
Wireframes
Usability Study
An unmoderated usability study consisting of 4 participants with a length of approximately 30-60 minutes was conducted to evaluate the product, with the following findings:
Refining theDesign
Next Steps
